Questionnaires

General Department of Education

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|University Website Evaluation Questionnaire

In light of the continual efforts of the Deanship of Information Technology towards excellence and enhancing its performance, we have sought feedback to measure the satisfaction of users with the website of King Abdulaziz University. This is aimed at identifying aspects that need development and ensuring that we achieve our future plans and targeted improvements to meet your needs. We hope you will answer this questionnaire objectively.

General Administration of Information Technology

Basic Data

Full name

1 - Based on the purpose of your visit to the university website, which group of users do you belong to:

Academic

Technical/Administrative

Student

Visitor

How often do you visit the university website:

First visit

Daily

Occasionally

Not always

First: Website design and general appearance

3 - How satisfied are you with the design of the website:

Very satisfied

Satisfied

Neutral

Dissatisfied

Very dissatisfied

4 - Are the colors used on the website harmonious and comfortable for the eyes:

Strongly agree

Agree

Neutral

Disagree

Strongly disagree

5 - How clear and readable is the font size used on the website:

Very clear

Clear

Neutral

Unclear

Very unclear

Second: Information and content on the website

6 - How clear and well-organized is the categorization and arrangement of information on the homepage:

Very clear and well-organized

Clear

To some extent

Not clear

Not clear at all

7 - In your opinion, how sufficient is the information provided for the targeted group of the website

Very sufficient

Sufficient

To some extent

Insufficient

Not sufficient at all

8 - How appropriate are the electronic services provided to users?

Appropriate

Somewhat appropriate

Needs improvement

Not appropriate

9 - Is the information you obtain from the website accurate and clear:

Yes, the information is accurate and clear

The information is somewhat accurate and clear

The information is not accurate or not clear

10 - Is the information you obtain from the website updated and suitable for use:

Yes, the information is updated

The information is not updated

Thirdly: Ease of use and navigation of the site:

11 - How do you rate the ease of browsing on the website?

Very easy

Easy

To some extent

Difficult

Very difficult

12 - How do you assess the ease of accessing the services and information you want:

Very easy

Easy

To some extent

Difficult

Very difficult

13 - The names of the links and icons of the site lead to the desired content:

Strongly agree

Agree

Neutral

Disagree

Strongly disagree

14 - All the links I used are working correctly.

Yes, it works correctly.

There are links that do not work.

Fourth: Your suggestions for the development of the site:

15 - Please mention any suggestions, comments, or technical issues (if any) from your experience with the website:

16 - Please enter the email address if you would like to be contacted.

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